Reframing

A new chapter for a favourite campaign

Every few years our long-standing client RetireAustralia embarks on a campaign to drive awareness and interest in their broadacre retirement villages, which form the majority of their property asset portfolio. Each campaign has featured a key spokesman and brand ambassador. In recent years, NWO introduced a new campaign element—a stunning vintage red MG sports car representing the freedom and reward of retirement. This campaign was the latest instalment and required some additional strategic and creative thinking as the target demographic was broadened and introduced new sociological factors.

Client
RetireAustralia

Challenge

Established campaigns have the advantage of built-up recognition and equity. But each new chapter requires a freshness and added flavour to help it cut through. This was the primary challenge with this project. Additionally, the brief for this campaign had a sizable shift in the target demographic. The baby boomer generation were included for the first time, representing a lateral change in approach in regard to key messaging and appeal factors. These challenges were exciting opportunities to lift and refresh the campaign structure in a dynamic and revitalised way.

The spark

All decisions regarding retirement and retirement are critical and different for every person. But for the incoming baby boomer target market, extensive research had revealed that four key factors were highly influential in their decision-making around retirement living: Independence, Health and Wellbeing, Community, Purpose and Passion.

To that end, our strategic approach was to develop messaging that spoke to each of these themes in their own way. Using insights garnered out of the research and through the product and service offering of RetireAustralia, we were able to shift our strategy from the more traditional care and support platform to a more modern retirement living approach that would resonate more powerfully with the baby boomer target market.

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